Associate Consultant – Digital Performance Management

Key Roles and Responsibilities: 

- Provides consultancy services to customers on the implementation of digital experience and application performance monitoring.

- Provides consultancy services to customers on building of enterprise dashboards, data ingestions and analytics. 

- Involves in providing implementation services to deploy monitoring for customer’s key digital services hosted in various technologies ranging from mobile applications to microservices and containers. 

- Involves in programming and scripting to work to perform data ingestions and manipulations from various data sources. - Provides root cause analysis and assessment services for customer’s applications with performance related issues. 

- Provides consultations, recommendations, and actionable solutions to customers on performance improvements. 

- Involves in planning and management of projects. 

- Assists in providing justifications and value realizations of implemented monitoring solutions to customer’s business and operations. 

- Plan, design and build business and operation centric monitoring dashboards for customers. 

- Communicate effectively with different teams such as application, network and server team for requirement gathering and for root cause analysis. 

- Willingness to be stationed long term at customer’s premises. 

- Willingness to work a flexible schedule. 

- Willingness to travel within Klang Valley. 

- Customer profiles range from financial institutions, insurance, telcos to government. 

- Solution and technology trainings will be provided.